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Why does your CMS suck so hard?

I have never worked with a CMS that worked. Without exception, all have become the homes of bloated, uncontrollable content rot, full of templates that are never or rarely used, and housing countless...

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Content strategy happily ever after

Over the past 6 months or so, I’ve seen countless requests on the Content Strategy Google Group for document templates, diagrams and other materials – anything tangible to support CS work. We’re a new...

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An existentialist’s content strategy

One day not too long ago, I sat down with a client on a big account – an account with problems far beyond the purview of my ‘strategic’ project role. I found myself with one of those people who float...

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